Centdesk|Docs
  1. Go to Team and click Invite.
  2. Enter email, name and role (agent or supervisor) and choose groups and extra permissions.
  3. Share the invitation link. It is valid for 7 days.
  4. The new member sets a password and lands directly in the inbox.

#Password reset

Super users and supervisors can create a password reset link for a member. Reset links are valid for 24 hours.

Last updated: 14 Nov 2026
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